SHIPPING POLICY
We use Australia Post to offer you the most economical shipping method possible.
Domestic orders will take between 3 to 5 business days for travel.
International orders take between 8 - 10 business days for travel. We understand that when you shop online, you want your item ASAP, so we endeavour to have your sign made and ready to ship within 24 hours.
RETURN & EXCHANGE POLICY
To keep our prices down so to pass on this saving to our customers, we send the signs without insurance. Insuring a $12 item would mean the postage would cost about the same amount as the item itself, therefore doubling the total cost for the customer.
Please ensure to read all our Shipping Polices so you are aware of your options.
We are unable to replace or reship items purchased without insurance. If you want to purchase insurance you may do so by sending a message to us indicating your desire to purchase insurance. We will then invoice you for the actual insurance amount. Insurance costs will vary on weight of package and distance of travel, but as a rough guideline, it will be about double the cost.
Signs By Seasalt is not responsible for lost, stolen, damaged or undelivered packages. All lost, stolen, damaged and undelivered packages without insurance or incorrect address are on the responsibility of the buyer. We will ship to the shipment address listed in the order confirmation. Any packages returned due to wrong or incorrect addresses will be reshipped at the cost of purchaser.
We strive to ship within 1 business day of purchase, for this reason be sure to verify your address is correct.
